Return Policy

DIGITAL DOWNLOADS
Due to the nature of digital downloads we offer refunds on a case-by-case basis. If you have find any issues with a product get in touch within 14 days and let us know. By completing a purchase you agree that the issue of a refund will be made at the sole discretion of the Rewired Staff and that all decisions made by the Rewired Staff are final.

We are happy to issue a refund or store credit if your product is proven to be defective or not as described.

Unfortunately unless our system has not registered a download – i.e. you have not attempted a download by clicking on the download link issued to you, we are unable to offer refunds if you change your mind, please read the product description and software requirements carefully.

Further, Rewired does not refund products, if:

You no longer need the purchased product.
You found another product you like better or you’ve changed your mind.
You cannot use the product due to hardware limitations
You cannot use the product due to due to software limitations
You cannot use the product due to insufficient knowledge / know-how
We do not make any guarantees for product use with cracked or illegally downloaded software.

SOFTWARE & PLUGINS
All sales of software and plugins on www.rewiredrecords.co.uk are final. By completing a purchase you agree that the issue of a refund will be made at the sole discretion of the Rewired Staff and that all decisions made by the Rewired Staff are final.

Further, Rewired does not refund purchases for software or plugin products, if:

You no longer need the purchased product.
You found another product you like better or you’ve changed your mind.
You cannot use the product due to hardware limitations
You cannot use the product due to due to software limitations
You cannot use the product due to insufficient knowledge / know-how
We do not make any guarantees for product use with cracked or illegally downloaded software.
Eligibility
A refund is eligible for 14 days from the date of purchase (found in your Order Confirmation Email).

Rewired strongly advises checking what software and/or hardware is required to use the products and what are the minimum hardware requirements to use the software. Such information is provided on the product pages but if you require further advice you can contact us on Facebook or by email at rewiredrecords@live.co.uk

The customer bears the responsibility to have knowledge required to use the product.

If you wish to request a return please contact us at rewiredrecords@live.co.uk and include your invoice and any relevant information.
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